is seeking a proactive, organized Customer Onboarding Manager to lead new B2B clients through the onboarding process—from contract signature to go-live. You'll own the customer relationship during the onboarding stage of the customer lifecycle, managing timelines, configuring the Wolf platform to meet client-specific workflows, and training users to ensure success and value realization within a 60–80 day window.
You’ll report to the Director of Implementation and collaborate cross-functionally with Sales (to align on client goals and handoffs), Product and Engineering (for technical setup and issue resolution), and Customer Success (to transition accounts post-launch).
The ideal candidate can juggle multiple projects and deliver a high-touch, consultative onboarding experience. You bring with you a blend of project management skills, customer-facing communication skills, and technical aptitude to handle software configuration and troubleshooting. By executing onboardings effectively, you’ll play a pivotal role in accelerating customer activation and setting the stage for long-term account growth.
Responsibilities
The primary responsibilities of the Customer Onboarding Manager will include:
Why It’s Exciting to Work at Wolf
Wolf.xyz is a fast-growing, venture-backed startup based in vibrant East Austin, where we’re building industry-defining technology to change how people find and secure work. Our whitelabeled B2B Staffing Platform as a Service (SPaaS) is reimagining staffing from the ground up—bringing speed, efficiency, and modern tools to an industry ready for transformation. At Wolf, you’ll be part of a passionate team working on real-world problems that impact how jobs are filled every day. You'll have a front-row seat to a high-growth startup environment, with the ability to make a tangible impact on the success of both our clients and our company.
...We are seeking a motivated and detail-oriented Electrical Engineer II to join our dynamic Product Development team. In this role, you will... ...for the design, development, testing, and maintenance of high-power analog and digital LED and power control circuit boards. This...
1. Bachelor degree or above, C1 or above level in any of the following languages: German, Spanish, Italian, French, Portuguese, Greek, Arabic, Hungarian, Russian, Finnish, Turkish, Ukrainian, Kazakh, Serbian, Romanian, Danish, Irish, Filipino, Norwegian, Malay, Magyar,...
...Land Development Project Manager Location: Columbus, OH Compensation: Based on experience and performance About the Role An established homebuilder is looking for a Land Development Project Manager to oversee third-party site development teams and keep...
...Title: Project Engineer (Construction) Location: Murrieta, Temecula, Ontario CALIFORNIA... ...activities as needed: construction planning and design, interpretation of design and drawings,... ...for various needs as directed by Project Manager. Completes required new hire...
...Our company is seeking an experienced and reliable CDL driver to join our team. We are a well-established scrap metal recycling company with a history of over 75 years of operation. As a valued member of our team, you will play a vital role in our daily...