Customer Service Representative - Entry Level Job at ACI, Columbus, OH

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  • ACI
  • Columbus, OH

Job Description

At the heart of our mission is a clear and powerful goal: to amplify the voices of changemakers —innovators, nonprofits, and socially driven organizations—who are transforming communities for the better. Through strategic partnerships with nonprofits, advocacy groups, and purpose-led brands, we connect meaningful causes with the people who care about them.

We’re looking for a compassionate, community-focused Customer Service Representative to join our growing team. If you're passionate about social good and enjoy connecting with people, this is your opportunity to turn purpose into a profession.

💼 Position Overview

Job Title: Customer Service Representative
Location: Remote and In-Person Opportunities Available
Job Type: Full-Time or Part-Time
Industry: Nonprofit, Social Impact, Community Engagement
Experience Level: Entry-Level (No experience required)
Compensation: Competitive hourly wage + opportunities for growth

🌟 Key Responsibilities

  • Serve as the first point of contact for donors, supporters, and community members

  • Communicate clearly and confidently about social impact campaigns and nonprofit missions

  • Build meaningful connections that encourage long-term engagement

  • Collaborate with outreach teams to increase campaign visibility and awareness

  • Represent social good initiatives with professionalism, empathy, and integrity

What We’re Looking For

  • Excellent verbal communication and interpersonal skills

  • A genuine passion for social causes, advocacy, and helping others

  • A positive, team-oriented attitude with a willingness to learn and grow

  • The ability to adapt and thrive in fast-paced, people-focused environments

  • Must be 18 or older and authorized to work in the United States

  • No prior experience required—just bring your enthusiasm and dedication

🌱 Why You’ll Love Working With Us

  • Be part of a mission-driven organization making a real impact

  • Gain hands-on experience in community engagement, cause marketing, and advocacy

  • Access clear career development pathways with opportunities for advancement

  • Join a supportive, inclusive team that values purpose, growth, and connection

  • Enjoy travel opportunities for outreach events and nonprofit campaigns

🚀 Ready to Create Change—One Conversation at a Time?

Apply today to become a Customer Service Representative and help amplify the voices behind today’s most important social causes. Together, we’ll build stronger communities, elevate impact, and make a difference—one meaningful interaction at a time.

Job Tags

Hourly pay, Full time, Part time, Remote work,

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