About Us
At Blue Print Out , we specialize in turning complex marketing challenges into clear, strategic solutions. Our mission is to deliver high-impact campaigns that align with our clients’ goals and leave a lasting impression. From concept to execution, we take pride in precision, creativity, and measurable results. Headquartered in Dallas, TX, we are a fast-growing agency committed to excellence and innovation in every aspect of our work.
Job Description
Blue Print Out is currently seeking a detail-oriented and proactive Customer Support Specialist to join our team in Dallas, TX. This role is responsible for assisting customers with their inquiries, resolving issues promptly, and ensuring a smooth and positive experience throughout their engagement with our services.
Responsibilities
Handle customer inquiries via phone, email, and internal ticketing systems
Provide accurate product and service information to clients
Resolve customer complaints in a professional and timely manner
Document all customer interactions and update records accordingly
Collaborate with internal teams (sales, production, design) to resolve customer concerns
Follow up with customers to ensure satisfaction and gather feedback
Maintain knowledge of company products, services, and processes
Qualifications
High school diploma or equivalent required; associate or bachelor’s degree preferred
1+ year of experience in customer service or support roles
Strong communication and problem-solving skills
Ability to multitask and work effectively under pressure
Proficient in Microsoft Office Suite and customer service software
Excellent organizational skills and attention to detail
Ability to work independently and as part of a team
Benefits
Competitive salary: $53,000 – $56,000 per year
Opportunities for professional growth and internal advancement
Training and development programs to enhance customer service and communication skills
Supportive and collaborative work environment
Full-time position with consistent schedule and benefits eligibility
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