Live Chat Operator Job at Konviere Corporation, Parmele, NC

TzZrTVVVREM1MFZIMzN6Q1VhRmQ5S2VDdmc9PQ==
  • Konviere Corporation
  • Parmele, NC

Job Description

A Chat Operator will play a crucial role in providing exceptional customer support and assistance through chat-based interactions. Your excellent communication skills, problem-solving abilities, and commitment to delivering outstanding service will be key in ensuring a positive experience for our customers.

Live Chat Operator Duties and Responsibilities

Engage with customers via chat to provide information, answer inquiries, and resolve issues promptly and professionally.
Develop a deep understanding of the company's products or services to provide accurate and comprehensive assistance to customers.
Efficiently manage multiple chat conversations simultaneously, ensuring that each customer receives timely responses.
Utilize chat support software and related tools to facilitate effective customer interactions and maintain detailed records of customer interactions.
Educate customers about product features, benefits, and any available promotions or upgrades.
Identify opportunities to promote additional products or services that align with the customer's needs and preferences.
Provide feedback on common customer issues or suggestions for process improvement and report technical issues as needed.

Live Chat Operator Requirements and Qualifications

High school diploma or equivalent; additional education or training in customer service is a plus.
Exceptional written communication skills with a strong command of grammar and spelling.
Proficiency in typing with a high degree of accuracy.
Strong problem-solving skills and the ability to think quickly and rationally.
Ability to work independently and as part of a team in a fast-paced environment.
Familiarity with chat support software and basic computer skills.
Willingness to work flexible hours, including evenings, weekends, and holidays, as needed.
Sales or up-selling experience is a plus but not required.
Employment Type: Full-Time
Salary: $ 22.00 Per Hour

Job Tags

Hourly pay, Holiday work, Full time, Flexible hours, Afternoon shift,

Similar Jobs

Med Source Consultants

Adult Psychiatrist - 3029 Job at Med Source Consultants

 ...Adult Psychiatrist 3029$16,000 monthly for 1-2 days per week *Live in one of the most beautiful/affluent locations in the country. *Adult Psychiatrist Medical Director needed for Long Term Recovery Program. *Oversee providers and program in the northern region... 

WilsonHCG

Commercial Locksmith Job at WilsonHCG

 ...its greatest value are its people. This person would need a working knowledge of Commercial Locksmithing. Experience within access control, door hardware, and CCTV or interest in learning is a strong plus. If you think this opportunity is right for you or would... 

Illinois Department of Children & Family Services

SENIOR PUBLIC SERVICE ADMINISTRATOR Job at Illinois Department of Children & Family Services

 ...Job Requisition ID:47567Closing Date:07/07/2025?Agency:Department of Children and Family ServicesClass Title:SENIOR PUBLIC SERVICE ADMINISTR - 40070Skill Option:General Administration/Business Marketing/Labor/PersonnelBilingual Option:NoneSalary:... 

Snowshoe Mountain

Server Job at Snowshoe Mountain

Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West VirginiaSeasonal (Seasonal)Summer 2025!Work, Play, Get Paid, and Enjoy the Perks!Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209Pay: $5 per hour plus tipsStart Date: Mid-May with positions... 

Delta-T Group Inc.

School Nurse (RN $50/hr) Job at Delta-T Group Inc.

 ...our clients is seeking a motivated professional to work as a School Nurse in the York, PA area. SUMMARY OF THIS CLIENT'S OPPORTUNITY...  ...CLIENT'S REQUIRED SKILLS AND EXPERIENCE * Bachelor's Degree * RN license DTG'S ADVANTAGES * Establish a relationship with...