Job Description

Job Description and Duties

As an analyst in the Performance Management Unit (PMU), this position is responsible for providing consultative services to managers and supervisors throughout the California Department of Public Health regarding the appropriate and timely application of the progressive discipline process.

The PMU Analyst provides guidance and information regarding all aspects of employee concerns related to performance and conduct in the workplace. This includes, but is not limited to, assistance regarding best practices in avoiding and resolving employee concerns, issuance of counseling memoranda, probation reports, and annual performance appraisals, as well as formal actions such as adverse action, rejections during probation, Absent without Leave (AWOL) separations, medical actions, and other employment actions.

The incumbent works under the direction of the Staff Services Manager (SSM) I, Chief of the Performance Management Unit (PMU).

We are looking for a self-motivated candidate who possesses knowledge of applicable laws, regulations, and legal precedents pertaining to civil service employment, conduct, and discipline. The PMU Analyst also collaborates with the Training and Recruitment Unit to develop and deliver trainings on performance management topics.

Please note: The Associate Governmental Program Analyst eligibility list may be used as an appropriate for the Associate Personnel Analyst. Candidates with Associate Governmental Program Analyst eligibility must also meet the minimum qualifications for the Associate Personnel Analyst classification to be eligible for appointment.  

Please let us know how you heard about our position by taking this brief survey:

You will find additional information about the job in the .

Working Conditions

Telework Information     

This position may be eligible for telework. The amount of telework permitted is at the discretion of the Department and is subject to change, consistent with CDPH’s Telework Program. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.

Travel may be required for this position. Reimbursement for travel takes into consideration an employee’s designated headquarters, as reflected in the duty statement, and is subject to regulations and bargaining unit contract provisions. All commute expenses to the designated headquarters office will be the responsibility of the selected candidate.

The headquarters office location for this position is identified in the attached duty statement.

Special Requirements

For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions,  hours worked per week , and  start/end dates (MM/DD/YYYY) . Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.

A completed State application (STD. 678) and any other relevant documents (e.g. unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account. Please reference Job Control #(487308)  and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application . Please remove any confidential information (i.e. social security number, date of birth) from your documents prior to submission.

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers Account at Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing. Please submit only one application.

If you are unable to submit your application electronically through your CalCareers account, please email  apply@cdph.ca.gov  for assistance and a CDPH Human Resources Division staff member will contact you to assist with the online application process or,  a hard copy application package may be submitted through an alternative method as explained in the How to Apply section below. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

A successful candidate will:

• Possess the ability to act independently.
• Exercise sound judgment in decision-making.
• Employ creativity in effective problem identification and resolution.
• Manage and Organize time and resources effectively.
• Possess the ability to communicate clearly, confidently, and effectively with a variety of staff in a variety of settings, including executive-level management staff.
• Have demonstrated ability to maintain privacy and confidentiality; store, handle, and maintain confidential and sensitive information; and appropriately establish protocols and procedures to safeguard unauthorized disclosure.
• Have demonstrated the ability to use tact and discretion.

Additional desirable qualifications include:

• Familiarity with State civil service personnel policies and practices relating to progressive discipline.
• Knowledge of and ability to interpret applicable laws and rules related to performance management activities (such as the California Government Code, California Code of Regulations, and other related policies, laws, rules, and standards).  

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Statement of Qualifications (SOQ)

To be considered for this vacancy, you must submit a Statement of Qualifications (SOQ) with your application.

The SOQ should be no more than three pages in length, Arial 12pt font and single spaced. Please respond to the following questions.

1. The Performance Management Team composes sensitive personnel communication documents, such as actions, reports, memorandums, etc. Describe your experience in preparing similar types of documents.
2. Describe in detail your analytical experience within your previous positions. For each, please include the position(s) in which you performed these duties and the start and end dates (month and year) of each position.

Analytical experience refers to the process of studying a complex situation to find an innovative solution. This includes identifying the problem, collecting information and data, evaluating alternatives, making recommendations, determining impending impacts, implementing courses of action and monitoring results.

1. Give an example when you provided exceptional customer service, including how you identified a customer's needs, what steps you took to respond to the customer, and how you were able to measure customer satisfaction with your solution and/or guidance. 

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  Please see Statement of Qualifications (SOQ)  instructions below at end of posting . Applications received without a written response to the SOQ may be rejected.

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