Job Description

Why Are We Here?

At Fazoli’s, our purpose is to “enhance the lives of those we touch… one breadstick at a time.” It’s a simple concept in a complex world. Whether we’re assisting a Guest, helping a fellow team member or volunteering in our local community, we give our best effort to make everyone’s day just a little brighter – a little better – than it was before we came along. A smile, a caring attitude and a genuine enthusiasm to help others sets us apart. And, just like our signature hot & fresh garlic bread sticks, our opportunities to help others are unlimited!

What Do We Do?

As Assistant Manager, you are a vital member of the management team who is also learning and developing essential management skills to advance your career. You will work closely with your management team and crew to ensure the success of your Fazoli’s Restaurant. In order to fulfill this important role successfully you will need the following:

• Leadership: The ability to work with and through others to accomplish goals. As an Assistant Manager you will embark on a career in general management, responsible for not only operating great shifts but also perfoming various management functions, such as inventory management, scheduling, cash reconciliation, etc. Great Associates led by passionate, service-oriented leaders help us ensure one of our core values is delivered every day to every Guest: “GREAT GUEST SERVICE is what we do.”, Leadership also means leading by example and treating people from all walks of life with dignity and respect. At Fazoli’s, no matter what, “PEOPLE come first.”

• Integrity: The ability to leverage Fazoli’s policies, systems and processes in order to execute our concept flawlessly and represent our brand brilliantly to the highest standards of excellence. Without integrity, no business, ours included, can operate successfully. And this is why “INTEGRITY is everything”is one of our core values.

• Business Acumen: Your previous experience in restaurant management will be invaluable to you as you face the day-to-day challenges of restaurant operations, including Guest service, sales-building, marketing, human resources, supply chain, administration and facilities maintenance, to name a few! But you can’t do it all alone; you need a great support team around you. Around here, “TEAMWORK makes the difference.”

• Competitive Spirit : The desire to win and be the very best you can be. There is no such thing as a perfect restaurant, yet perfection is the goal we aspire to achieve every day! Through hard work and determination, we strive to make each day better than the last. Our “PURSUIT OF EXCELLENCE is never-ending.”

Qualifications:

· Education: High school diploma or G.E.D. equivalent.

· Minimum Age: 18 years of age or older.

· Experience & Training:

· External Candidates : 12 + months restaurant management experience required. Casual dining/fast casual experience preferred, but not required.

· Internal Candidates: 6+ months experience as a successful Fazoli’s Associate Trainer.

· All candidates : Must have open availability to work all shifts during the restaurant hours of operations. In addition, all candidates must have the flexibility to transfer and/or assist at other Fazoli’s restaurants as business needs arise.

• Meets standards and ensures proper drink recipes are adhered to
• Ensures established guidelines for ticket presentation are met with each round ordered
• All guest beverages and server tickets are prepared in a timely manner
• Bar top is always organized and clean
• Bar is thoroughly cleaned and stocked at the completion of each shift
• Certified in all applicable state and federal laws and regulations
• Knowledge of mixology for traditional and creative cocktails
• Impeccable customer service and social perceptiveness
• Ability to evaluate customer satisfaction and responsiveness
• Ability to enforce company policies regarding the consumption of alcohol
• Accountability in maintaining inventory and processing payments

Job Tags

Similar Jobs