Job Description

Role Description:

The Senior Project Manager is responsible for organizing and coordinating various programs and projects within the company’s portfolio. In this role, you will provide strategic direction and guidance to teams and project managers, ensuring alignment with organizational goals and the smooth progression of operations. We are looking for a strong leader with experience in managing diverse teams to deliver results on time. The primary objective is to ensure that all programs achieve the desired outcomes for the organization.

Job Functions / Primary Responsibilities:

• Formulate, organize, and monitor project and program dependencies.
• Decide on suitable strategies and objectives to achieve program excellence.
• Coordinate cross-project and cross-team activities.
• Lead and evaluate project managers and other staff.
• Develop and control deadlines, budgets, and activities.
• Apply change, risk, and resource management.
• Assume responsibility for the program’s resource assignments.
• Assess program performance and desired results.
• Resolve projects’ higher-scope issues.
• Prepare reports for executive leadership.

Job Requirements / Desired Skills and Experience:

• 7–10 years in Program Management; experience in publishing, education, or EdTech.
• A Bachelor’s degree in Computer Science, Information Technology, or a closely related field is required.
• Relevant industry certifications (e.g., PMP, PgMP) are desired.
• Experience with Smartsheet or other project management software.
• Must have exceptional customer relations skills and a commitment to excellent customer service.
• Excellent oral and written communication skills.
• Strong analytical and troubleshooting skills, with demonstrated proficiency in problem-solving and root cause analysis.

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