Spa Office Manager Job at Restorative Massages & Wellness,LLC, Norwood, MA

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  • Restorative Massages & Wellness,LLC
  • Norwood, MA

Job Description

Looking for a job where you can make a difference in people's lives? Restorative Massages and Wellness, LLC is looking for an enthusiastic and organized Office Spa Manager to join our team. As the Office Spa Manager, you will be responsible for providing excellent customer service, scheduling appointments, and ensuring the highest quality spa experience for clients. As the face of our company, you will ensure each and every client has a pleasurable and relaxing experience. You will be in charge of creating a warm and inviting atmosphere, as well as managing our office operations and administrative tasks. In return, we will provide a competitive salary, health benefits, and opportunities for growth. If you have a passion for people and a commitment to providing the highest standard of service, this is the job for you! Responsibilities: • Ensure that the spa is providing the highest standards of service possible, consistently meeting and exceeding customer expectations • Maintain a high level of cleanliness and safety in the facilities, ensuring that all equipment and rooms adhere to spa regulations and health codes • Manage the daily operations of the spa, including scheduling of clients, staff, and other duties • Monitor and control the inventory of spa products and supplies, tracking the Budget and Expenses • Marketing tasks as needed • Bookkeeping Qualifications: • 5+ years of high-end service or office management experience in a spa or medical office setting • Proven customer service and problem-solving skills • Strong organizational, planning, and time management abilities • Flexible schedule, with the ability to work nights and weekends as needed. Open to Close schedule • US work authorization • Experience in supervising teams and maintaining full staff at both locations • Experience in monitoring the budget and expenses • Managing the budget for both locations, Cambridge and Norwood Bookkeeping About Company: At Restorative Massages & Wellness, we believe that true luxury lies in the details. Nestled in an atmosphere of elegance and tranquility, our 5-star spa is a sanctuary where wellness meets sophistication. We’re not just a place to relax—we’re a destination for transformation. Our Mission: To elevate the art of wellness by delivering personalized, holistic spa experiences that nurture body, mind, and spirit. Our Vision: To be a global benchmark for excellence in spa services, where every guest feels cherished, and every team member feels inspired. Our Core Values: Excellence: We commit to the highest standards of professionalism, service, and care.Integrity: We act with honesty, accountability, and respect in everything we do.Wellness: We promote whole-person wellness for clients and ourselves.Elegance: We create an environment that celebrates grace, serenity, and beauty.Collaboration: We support one another as a team, always striving to grow together.

Job Tags

Work at office, Flexible hours, Night shift, Weekend work,

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