Job Description

#### **About the Role:**

We’re looking for a proactive, detail-oriented **Virtual Assistant** to join our team and help streamline daily operations. This role is ideal for someone who is a strong online researcher, highly organized, and comfortable with a variety of platforms including Google Sheets, Slack, Loom, HubSpot, and Buffer.

This is not a customer service call center job — it’s a hands-on operations support role where you’ll wear many hats, from updating spreadsheets to executing marketing tasks and supporting light client needs.

#### **Responsibilities:**

* **Research & Data Entry:**
* Conduct thorough online research on various topics (tools, vendors, competitors, leads, etc.)
* Enter, organize, and update information in Google Sheets or Excel.
* **Administrative Support:**
* Assist with light admin tasks assigned through ClickUp.
* Follow clear SOPs (standard operating procedures) provided via Loom videos.
* **Client Support (Light):**
* Respond to basic client support emails or inquiries as needed.
* Escalate complex requests appropriately.
* **Marketing Support:**
* Help schedule posts via Buffer and manage basic marketing workflows in HubSpot.
* Update contact records, tag contacts, and assist with light CRM tasks.
* **Basic Design Support:**
* Use **Canva** to create or edit simple graphics for social media, emails, or internal docs.
* **Communication & Collaboration:**
* Communicate clearly with the team via Slack.
* Reference training videos and instructions provided via Loom.

#### **Requirements:**

* Experience with Google Workspace (Sheets, Docs, Gmail, Drive)
* Familiarity with project management tools like **ClickUp**
* Basic knowledge of **HubSpot**, **Buffer**, and CRMs (or a willingness to learn)
* Experience using **Canva** or similar design tools
* Strong English communication skills (written and verbal)
* Proficient in using **Slack** for team communication
* Comfortable using **Loom** for video-based training and task instructions
* Strong attention to detail and ability to follow instructions precisely
* Self-starter with the ability to manage multiple small tasks daily

#### **Nice-to-Haves (Not Required but a Plus):**

* Previous experience in a marketing agency or startup environment
* Familiarity with tools like Trello, Notion, Airtable, or Photoshop
* Prior remote VA or executive assistant experience

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