Job Description

This is an excellent position for someone with significant Boundary Waters experience and knowledge. If you don't have BWCAW experience and knowledge, please consider applying for our Wilderness Outfitting Assistant position instead. The Wilderness Outfitter reports to the Wilderness Outfitting Shop Manager.

Responsibilities

• Provide outstanding customer service in person, as well as by phone and email.
• Expertly advise clients and potential clients regarding Wilderness canoe route options and trip planning information.
• Accurately reserve and issue BWCA Wilderness entry permits.
• Provide orientations to guests that include pertinent information regarding their equipment, wilderness risk management, route considerations, paddling and portaging instruction, and fishing recommendations.
• Accurately handle customer invoicing and payments.
• Assist guests with securing canoes to their vehicles.
• Safely drive shuttles to Wilderness entry points.
• Lift and move 42 to 55 pound canoes and equipment regularly, and boats weighing up to 85 pounds occasionally.
• Advise those interested in purchasing used canoes, and accurately process canoe sale transactions.
• Assist with other shop duties as needed.
• Maintain the highest level of friendly and professional guest services.

Qualifications

• Thorough knowledge of the Boundary Waters region, and extensive Boundary Waters tripping experience.
• Ability to commit to at least 12 weeks of full-time employment between May 1 and Oct. 1.
• Strong initiative and ability to work as team as well as work independently.
• Completion of 3 years of college credit or equivalent experience, with a bachelor’s degree preferred.
• Ability to work weekends.
• Ability to lift and move 42 to 55 pound canoes and equipment regularly, and boats weighing up to 85 pounds occasionally.
• Exceptional communication and customer service skills.
• Ability to work in a fast-paced environment that requires close attention to detail and multitasking.
• Knowledge of and desire to share wilderness tripping skills and information.
• Genuine interest in wilderness adventure, and helping guests have successful wilderness experiences.

Compensation and Benefits

• Competitive hourly pay.
• Potential subsidized housing in Ely, Minnesota, just outside of the Boundary Waters Canoe Area Wilderness, the most visited Wilderness area in the country.
• Access to canoes and gear on days off.
• Abundant recreational opportunities in the Boundary Waters and Superior National Forest including day and overnight canoe trips, fishing, hiking, backpacking and stand up paddle boarding.
• Opportunity to work in a close-knit community dedicated to creating life-changing wilderness experiences for guests while protecting the wilderness for future generations.

Why work here

Awesome work environment, flexible work schedule, Competitive wages, Access to high quality camping equipment and ultralight kevlar canoes.

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