Job Description

Position Summary:

The Bar Supervisor is responsible for leading bar operations to deliver exceptional guest service in a refined, welcoming environment. This role combines hands-on bartending with leadership responsibilities, including supervising bar staff, managing inventory, and ensuring alignment with the hotel’s standards of service and hospitality.

Essential duties and responsibilities include but not limited to:

• Oversees daily bar operations and team performance ensuring service consistency and guest satisfaction.
• Provides on-the-job training, mentorship, and guidance to bar staff.
• Works closely with leadership and banquet/event teams for bar setups and service during hotel functions.
• Prepares and serves alcoholic and nonalcoholic beverages to hotel patrons when needed.
• Creates and manages staff schedules to ensure optimal coverage and service efficiency.
• Oversees daily opening and closing procedures, cash handling, and POS accuracy when on shift.
• Manages inventory levels and ordering of liquor, mixers, bar tools, and supplies.
• Enforces company policies and ensures bar staff adhere to all state and local alcohol service laws.
• Maintains a clean, organized, and upscale bar environment aligned with hotel standards.
• Approaches all encounters with guests and team members in attentive, friendly, courteous, and service-oriented manner.
• Assist in ensuring guest are of legal drinking age by checking photo IDs.
• Handles guest complaints with professionalism, ensuring issues are resolved or addressed as needed.
• Uses proper judgment and, when necessary, refuses service to patrons who are intoxicated or disruptive.
• Performs other duties as requested.

Minimum Qualifications ( Education & Experience):

• High School Diploma or equivalent required
• Extensive knowledge of drink preparation or service.
• Knowledge of local and state liquor laws, health codes, and safety standards.
• Completion of mixology, bar keeping, or other related training required. 
• At least one year of related experience or supervisor role preferred.

Minimum Qualifications (Key Skill Sets):

• Strong leadership and team management skills in a fast-paced environment
• Excellent interpersonal skills and focus on service consistency and guest satisfaction.
• High attention to detail with strong organizational skills.
• Ability to manage multiple functions simultaneously and maintain composure and objectivity under pressure. 
• Ability to learn cash register software and system processes used by the bar.
• Ability to apply basic mathematical concepts and use a calculator.
• Ability to speak, read, and write English. Ability to effectively communicate to managers, and co-workers.

Physical Demands and Work Environment

• Must be able to stand and walk for a prolonged period of time.
• Must be able to use hands to finger, handle or feel; reach with hands and arms; climb or balance; and twist, bend, stoop, kneel, crouch, or crawl.
• Must be able to occasionally lift, move, push, and/or pull up to 15 pounds.
• Must be able to frequently use computer and other special operating equipment.
• Must be of legal drinking age.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship

*Employment is contingent upon successful completion of a background check and drug test.*

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