Salesforce Administrator Job at Greater New York Hospital Association, New York, NY

UDZBS1UwL1A0RUJHMEhqRFVxQmMvcUdOdmc9PQ==
  • Greater New York Hospital Association
  • New York, NY

Job Description

Company Overview

Greater New York Hospital Association (GNYHA) is a trade association located in New York City representing more than 200 hospitals, health systems, and continuing care facilities in New York State, New Jersey, Connecticut, and Rhode Island.


GNYHA is a dynamic, constantly evolving center for health care advocacy and expertise, but our core mission—helping hospitals deliver the finest patient care in the most cost-effective way—never changes. GNYHA’s advocacy takes many forms, from representing our members’ interest at the Federal and State governments to working alongside them to improve quality and patient safety.


Job Summary

Reporting to the Vice President of IT, the Salesforce Administrator will support GNYHA’s workforce by overseeing and enhancing the organization’s new Salesforce platform and GNYHA’s goal of tracking, managing, and measuring interactions with its membership. This role works with staff across departments to maintain system reliability, implement updates, and provide support that ensures Salesforce is a useful and dependable tool for daily operations.


Responsibilities:

  • Serve as the primary system administrator for Salesforce environment.
  • Configure, build, test, deploy, and document customizations including fields, objects, workflows, and automation.
  • Develop and maintain reports and dashboards to support data-driven decision making that advances GNYHA member advocacy efforts.
  • Meet with stakeholders of all levels and departments to gather business requirements, design solutions, and deliver high-quality system enhancements.
  • Analyze and evaluate current business processes to recommend and implement Salesforce-driven improvements.
  • Oversee user and license management, including creating new user accounts, assigning roles and permissions, and onboarding and training users.
  • Provide technical support and troubleshooting for user issues, system errors, and integrations with third-party applications.
  • Maintain up-to-date knowledge of Salesforce releases, features, and best practices for data quality, security, and compliance in accordance with internal protocols.


Required Qualifications:

  • Bachelor’s degree in computer science, information systems, or related field.
  • At least one year of professional experience as a Salesforce administrator or in a similar technical role.
  • Strong understanding of Salesforce configuration, security, workflows, and reporting.
  • Strong knowledge of Microsoft Windows, Office 365, and common business productivity applications
  • Excellent verbal communication skills, including the ability to convey complex technical information to non-technical audiences.
  • Excellent written communication skills, including the ability to maintain comprehensive documentation.
  • Strong interpersonal skills and relationship management, with the ability to interact and collaborate effectively across all organizational levels
  • Exceptional organizational and problem-solving skills, including attention to detail and accuracy and the ability to prioritize effectively and recognize when to follow-up or escalate issues.
  • Ability to work independently and collaboratively while managing multiple concurrent projects and competing priorities in a fast-paced environment.


Preferred Qualifications:

  • Salesforce Administrator certification (ADM-201).
  • Familiarity with technical concepts such as data modeling, APIs, or programming.


Salary Range: $80,000 – $90,000

The salary range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining exact compensation, several factors may be considered as applicable (e.g., years of relevant experience, education, skills, budget, and internal equity).


Benefits and Perks : Comprehensive benefits package and perks including, but not limited to:

  • Defined contribution 401(k) plan with non-elective employer contribution
  • Paid parental leave
  • Health/vision insurance, including options with employer-subsidized health savings account
  • Generous paid time off that increases over time and holidays including one annual floating holiday
  • Dental insurance
  • Company-paid life insurance
  • Health advocacy and employee assistance program
  • Fully sponsored membership in healthcare professional society
  • Tuition reimbursement program
  • Employee discount programs
  • Commuter benefits program
  • Casual dress code


Work Schedule: A hybrid model with the expectation to work physically in our office Tuesdays, Wednesdays, and Thursdays as mandatory in-office days with a fourth in-office day at your discretion, in coordination with your supervisor and in accordance with the business needs of your department. This schedule may be subject to change in GNYHA’s sole discretion. This is a full-time position.


Work Authorization: This position is not eligible for employment visa sponsorship now or in the future. All candidates must be legally authorized to work in the United States without employer sponsorship.


To be considered, applicants must submit a cover letter with their application. If you require reasonable accommodation to complete a job application, pre-employment testing, job interview or to otherwise participate in the hiring process, please contact GNYHA at recruiting@gnyha.org.

Job Tags

Full time, Casual work, Work at office,

Similar Jobs

Cepheid

Client Engagement Executive (Healthcare Consultant), Performance Partnership - REMOTE Job at Cepheid

 ...with Performance Partnership Delivery Team consultants to ensure transparency of project inputs...  ...in: Experience working in the healthcare industry, including interaction with hospital...  ...We recognize the benefits of flexible, remote working arrangements for eligible roles... 

Westgate Resorts

General Liability Claim Adjuster Job at Westgate Resorts

 ...Starting Pay $70,000 / year + based on experience Westgate Resorts provides a diverse range of vacation experiences. From sandy...  ...Job Description Are you a seasoned General Liability Claims Adjuster with strong litigation experience? In this role, youll manage... 

MaineHealth

Intern- Legal Affairs Job at MaineHealth

 ...some frequency include: administrative law, commercial transactions, employment and labor, tort/...  ...security/privacy, intellectual property, real estate and planning, probate, environmental law, municipal law, and tax law. Interns should expect to do research on a wide... 

NTC Language Services

Interpreter - Korean Job at NTC Language Services

 ...works around your schedule?Language Service Agency is seeking dependable and experienced on-call interpreters fluent in English and Korean . In this role, you will provide critical language support during peak times, special projects, or to cover absences. The... 

Silver Air Private Jets

Gulfstream G550 Captain Job at Silver Air Private Jets

 ...Santa Ana Compensation: $240,000 - $275,000 / year Description We are searching for an experienced captain to join our Gulfstream G550 Fleet at Silver Air! The G550 Captain will be responsible for the safe operation of the aircraft and ensure all flights are...