Job Description

About the Role

As a Senior Solutions Consultant, you'll be instrumental in shaping the future of healthcare technology at Fabric, serving as a strategic technical advisor to our customers. This is a unique chance to get on the ground floor of a fast-growing startup and truly define what it means to enable the health systems of the future to do their best work. You'll partner directly with our customers to lead the design of enterprise-wide technology solutions, ensuring they align with business objectives, drive innovation, and support scalability. You'll serve as a strategic bridge between our customers and our internal product and engineering teams, ensuring all technology investments support our long-term vision and our customers' operational goals within the dynamic healthcare space. If you're motivated by improving the lives of patients and healthcare providers, believe technology can substantially improve the US healthcare system, and are excited to understand the human processes behind care, you'll thrive here. We value vigorous conversation, deep research, and a clear sense of what needs to get done, all while working collaboratively with dedicated teams.

What You'll Do

As a Senior Solutions Consultant, you will be instrumental in leading the design of our technology solutions for our customers. Your primary responsibilities will include:

• Partnering with customers to understand their business challenges and align our technical solutions with their long-term vision.
• Translating customer business strategies into scalable, secure, and efficient architectures (both technical and clinical).
• Conducting deep technical discovery with prospective customers to understand their unique workflows and architect solutions that demonstrate the value of Fabric’s platform.
• Architecting integration solutions across a customer's systems and external platforms (including EHRs and third-party APIs).
• Guiding customers on how to modernize legacy systems and streamline business workflows and data flows between systems using middleware, iPaaS, or custom integrations.
• Ensuring architectural decisions align with HIPAA, HITRUST, and current security best practices.
• Collaborating with our internal product, security, clinical, and operations teams to advocate for customer needs and ensure architectural alignment.
• Creating clear architectural diagrams and proposals for external audiences, showcasing how Fabric's solutions integrate into a customer's environment.
• Presenting complex architectural concepts effectively to both technical and non-technical stakeholders.

Why You Might Be a Good Fit

• You are a customer-centric professional who excels at acting as a strategic advisor, translating a customer's business needs into sustainable technical plans that drive value.
• You thrive on the challenge of building and presenting technology solutions that align with a customer's business objectives.
• You are an excellent communicator who can conduct technical discovery and present complex concepts to a wide range of customer personas, from technical teams to C-suite executives.
• You are a collaborative team member who enjoys vigorous conversation and deep research, and you are motivated by the mission of improving the lives of patients and healthcare providers.
• You are excited by the opportunity to join a fast-growing startup and define what it means to enable the health systems of the future.

This Might Not Be The Right Fit If...

• You prefer a role with less emphasis on pre-sales and post-sales activities.
• You are not comfortable working as a strategic bridge between customers and internal technical stakeholders.
• You are not comfortable with the level of ambiguity and fast-paced environment of a startup.
• You do not have experience with the healthcare industry's unique challenges and regulatory frameworks.

Your Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
• 7+ years of experience in a pre-sales or post-sales solutions role, or business systems architecture within the healthcare industry.
• A solid understanding of SaaS platforms, cloud infrastructure (preferably AWS), and microservices architecture.
• Experience in healthcare IT and familiarity with EHR systems (e.g., Epic, Cerner), HL7/FHIR standards, and regulatory frameworks (e.g., HIPAA, HITRUST).
• Demonstrated ability to lead enterprise technology transformation initiatives.
• Hands-on experience with integration platforms (e.g., Mulesoft, Boomi, Workato) and data strategy (ETL, warehousing, analytics).
• Excellent communication, documentation, and stakeholder management skills.
• Proven ability to conduct technical discovery with clients and present to a wide range of customer stakeholders.
• Ability to travel, estimated at 10%.

Bonus Points

• Familiarity with agile software development practices.
• Background working in a startup or high-growth SaaS environment.
• A technical or product design background, or a clinical background.

The national pay range for this role is $130,000.00– $160,000.00 per year. Actual compensation will be determined by factors such as the candidate's geographic market, experience, skills, and qualifications. Certain roles may also be eligible for additional compensation, including a comprehensive benefits package such as medical, dental, vision, unlimited PTO, and a 401(k) plan, stock options and bonuses. If your compensation requirement is greater than our posted range, please still consider applying; a determination can be made based on unique qualifications. Expected compensation ranges for this role may change over time.

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