Refund Policy

Refund Policy

Once we receive your refund request, it will be reviewed, and the refund will be credited to the original payment method within 7 business days if approved.

Refund Eligibility

-Refund requests must be submitted within 3 days of the purchase date.

-All requests must be made via email to info@thesoftacademy.com

-Refunds will only be considered if the product remains unused or unaccessed. Products that have been used, downloaded, or accessed are non-refundable.

Refund Process

Once we receive your refund request, it will be reviewed, and the refund will be credited to the original payment method within 7 business days if approved.

Refunds will be issued to the original payment method or as account credit, depending on payment provider capabilities and other considerations.

Exceptions

Refunds are not available for subscription-based services, time-sensitive products, or items purchased using promotional codes or special discounts unless otherwise stated.

If you experience any issues with your purchase, don’t hesitate to contact us at info@thesoftacademy.com before submitting a refund request.

Contact Us

For any questions or concerns regarding our refund policy, please email us at info@thesoftacademy.com .

Thank you for choosing The Soft Academy. We value your satisfaction and aim to provide a seamless and positive experience with our services.